About the Evaluation
Through the provision of timely individualised support, RapidInfo4U aims to enhance health professionals’ confidence and competence to work through changes in their practices caused by the COVID-19 pandemic and related developments. The purpose of the evaluation is to assess:
- If RapidInfo4U meets the support and information needs of healthcare professionals
- What, if any, contribution RapidInfo4U makes in assisting healthcare professionals to perform in the COVID-19 context
- What components of RapidInfo4U work best and for whom
The findings from the evaluation will be used to ensure that RapidInfo4U meets the needs of professionals as best it can and to provide learning to for future initiatives.
The evaluation uses a mixed-methods approach, which means the evaluation team will use a combination of email surveys; pop-up questionnaires; website and linked Twitter account usage data; one-to-one interviews and focus groups.
For information on workplace wellbeing in the context of COVID-19 please visit the HSE’s Health and Wellbeing website. This offers a range of support services and programmes specifically tailored for healthcare staff to help support them physically and emotionally throughout their working life.
About the email surveys
If you agree to take part in the evaluation you will be invited to take part in two surveys:
This survey can be completed up to seven days after you submit your first query to RapidInfo4U. This survey has six short questions and should take no more than 3 – 5 minutes to complete. These questions ask about your reason for coming to the RapidInfo4U website, your current views on having access to up-to-date information to do your work, your current knowledge level and the extent to which this affects your confidence to do your work, and your satisfaction with using RapidInfo4U to date.
You will be asked to complete this survey 4 weeks after you have received a response to the first query you submitted to RapidInfo4U. This survey has seven short questions and should take no more than 4 – 6 minutes to complete. The same questions used in the baseline survey are repeated so that we can assess for any changes in outcomes. There are two further questions about your satisfaction with the information provided.
If you consent to take part in the evaluation, a link to both surveys will be emailed to you.
About the interviews
As part of the evaluation, we would also like to interview a small sample of RapidInfo4U users . The purpose of the interview is to explore in a bit more detail your experiences of using the resource and the usefulness of the information provided. The interview will be conducted over the phone and will take about 20 minutes.
About your responses
The information you provide through the surveys and interviews will be anonymised and stored in secure online folders. If you take part in an interview and consent for it to be recorded as part of the evaluation, it will be transcribed and anonymised and the original recording will be deleted. The data will only be accessible to the evaluation team and used only for the purposes of the evaluation.
The survey and interview data will be analysed by the evaluation team to answer the research questions outlined above. The information will be used to enhance the design and the delivery of RapidInfo4U and to develop learning for use in future initiatives. A report setting out the findings from the evaluation will be written for the project team and shared with the Health Research Board, who have provided grant funding for the project.
About the Research
The evaluation team
This evaluation is being overseen by Prof Sean Redmond, Adjunct Professor of Youth Justice in the University of Limerick and member of the Health Implementation Science and Technology Cluster. The Centre for Effective Services (CES) are collaborators in this evaluation and are leading on the design and delivery of the evaluation of RapidInfo4U.
If you have any questions about the evaluation please contact us
Research ethics approval
This research study has received ethical approval from the Education and Health Sciences Research Ethics Committee, University of Limerick (Ref: 2020_06_32_EHS).
If you have any concerns about this study and wish to contact someone independent of RapidInfo4U you may contact:
Chair, Education and Health Sciences Research Ethics Committee
EHS Faculty Office
University of Limerick
Tel (061) 234101
RapidInfo4U is part of the Irish Government’s national coordinated research and innovation response to the COVID-19 pandemic. RapidInfo4U is funded by a Health Research Board COVID-19 Pandemic – Rapid response funding award and managed by the Health Implementation Science and Technology cluster at the University of Limerick.